Shipping policy

1. Processing Time

  • All orders are processed within 2-3 working days (excluding weekends and public holidays) after payment is received.

  • You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: [2.99] | Estimated Delivery: [2-3 business days]

  • Express Shipping: [5.99] | Estimated Delivery: [1 business days]

  • Free Shipping: Available for orders over £30 

Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, carrier issues).

3. Order Tracking

Once shipped, you will receive a tracking number via email to monitor your delivery status.

4. Lost, Damaged, or Delayed Orders

We are not liable for delays caused by the shipping carrier. However, if your order is lost or arrives damaged:

  • Contact us within 1 day of delivery when item is damaged or lost 

  • Provide your order number and photos of the damage.

5. Contact Us

If you have questions about your order or our shipping policy, please contact us:
📧 Email: chardikala943@gmail.com